We track Product so you don't have to. Top Podcasts summarised, the latest AI tools, plus research and news in a 5 min digest.

Hey Product fans!

What a week last week was! Curating this newsletter once a week is getting harder and harder thanks to the vast amount of exiting news to share!

But without further ado, what’s cooking today🧑‍🍳 ?

📰 Not Boring: What with Bitcoin’s various ETF’s being approved, to the CES being on it was never going to be a week light on news. We highlight Slack's innovative "Catch Up" feature - think Tinder swipes meets your work chats. And did you see the cool stuff announced at CES last week? Aside from the hologram box, the highlight for me has to be from Rabbit with its new UI; it's bold, it's different, and it might just be the next big thing in app interaction. Amidst this, there was a mix of layoffs from more tech giants, but also positive shoots from the likes of Quora re-raising too. 🌐📱

🤖 GPT & Tool Time: Last week saw the launch of the GPT store, so today’s tools are almost all GPT-related. Imagine a world where PDFs talk back to you, you get AI help to say no, and web design is as simple as chatting. Welcome to the latest in AI-driven tools - from DesignerGPT's website magic to Perplexity, an AI that's daring to take on Google. 🔍💡

🍔 Blog Bites Dive into the depths of managerial mastery as we explore the delicate art of balancing micromanagement and macro-management; a great read for every leader.

🎙️ Pod Shots: We then round things up with two Podcast summaries - first up we unravel the remarkable journey of Ethereum from a high school project to a crypto colossus. Then it’s a second helping of learning as we cover how to optimise behaviour for better communication - something for novices and experts alike! 🎧

Let's dive in! 🚀👇

📰 Not boring

• Slack announces Catch Up: Tinder-esque gestures to make catching up on mobile much easier

• Clicks introduces a physical keyboard for your phone - if Blackberry & iPhone had a baby

• Holy new UI Batman; Rabbit launches what could be a completely new way to interact with apps (or maybe it’ll go nowhere). But at $199 it seems a bargain and over 10,000 were ordered on its launch day. Lots of cool tech and a neat idea, but all I can think of are these from my youth….anyone else that old??

• More crazy announcements from CES

  • Holobox: A human-sized hologram box

  • Timekettle: Bablefish is finally a thing - understand 20 people in 5 languages all at once

  • Louise: AI to optimise your fertility

• More 2024 layoffs announced, sigh.

  • Twitch cutting 500 employees (35% staff)

  • Duolingo laying off contractors as shifts toward AI

  • Amazon

  • Instagram

• Quora has a fresh $75m round of funding from A16z that will be used to accelerate its AI chatbot Poe

• Twitter/X announces 2024 strategy (including being video 1st)

• Google launches updates to Android for cars

  View more →

📰 Time-Saving Tools & GPTs

Last week saw the announcement of OpenAI’s much-anticipated GPT store. You can now search to your heart’s content. But we’ll still look to curate some we find interesting. Such as….

1. AI PDF - upload and interrogate PDFs up to 2gb for free

2. Boundaries - helps you say no, in work and personal situations

3. War room - solve any problem in the war room!

4. DesignerGPT - create and host beautiful websites from scratch

One more for your radar is Perplexity - branding itself as an 'answer engine', positioned as a rival to Google in the AI era. It differs by providing a singular direct answer, backed by various sources and AI generation, instead of Google's multiple search links. "Answering directly eliminates the need for the traditional 10 blue links". With a subscription-based revenue model, ad clicks are not a focus.

In November, Perplexity's website and apps attracted 53 million visits, with many users integrating it into their daily tools. Last week, the company secured $74 million in funding, with Jeff Bezos among the investors. 👀 

🍔 Blog Bites

🗺️ The Two Paths of a Manager

We’ve all probably had the misfortune of working for micromanagers, maybe we’ve even been guilty of it ourselves. But what about those managers who don’t give enough direction? Dan Hockenmaier’s written a great essay on this so thought I’d pull the highlights together below.

📖 Read the full article here 

📆 Published: Jan 3rd, 2024

⏱️ Reading Time: <1 Minute - Time saved 4 mins 🔥 

What's The Buzz? 🐝

Dan Hockenmaier, in his article from January 3, 2024, delves into the common pitfalls for new managers: micromanagement and macro-management. He defines micromanagers as those who excessively control every aspect of work, undermining team autonomy. Conversely, macro-managers provide minimal direction, which can be detrimental in fast-paced environments like startups. The article stresses the importance for managers to strike a balance between these extremes.

What's The Big Deal? 🌟

The article's key insights include:

• Micromanagement Drawbacks: While micromanagement can yield short-term results, it often leads to a loss of trust and reduced team engagement. Hockenmaier notes that this approach typically surfaces problems in the form of team members unexpectedly leaving.

• Challenges of Macromanagement: Although initially creating a happier team environment, macromanagement can result in subpar performance and eventual team dissatisfaction.

• Importance of Early Diagnosis: Hockenmaier urges managers to recognise early indicators of their management style to avert potential crises.

What Can I Do With This Information as a Founder or PM? 🧠 

Hockenmaier cites Andy Grove's book "High Output Management," particularly the concept of "task-relevant maturity," which advises managers to adjust their involvement based on the team's experience with specific tasks. This approach can be vital for PMs in delegating responsibilities.

The article also references Keith Rabois' intervention framework, as detailed by Delian Asparouhov. This framework helps leaders decide when to intervene based on the stakes of a decision and their confidence in the right answer (conviction vs. consequences 2×2). For those interested it’s a great tool to help determine what action to take.

He states that the best route to the optimal path is to become a “context sponge”. “The most fundamental job of a manager is to have good judgement, and perhaps the most important ingredient of good judgement is having as much context as possible”. Hockenmaier highlights Jensen Huang, CEO of Nvidia, as an exemplary "context sponge." Huang’s approach of stochastically sampling the system by reading hundreds of employees' top concerns daily is a unique method for staying informed. Whether you take it this far is up for debate, but it underscores the importance of broad awareness for founders, who must constantly adapt to their company’s evolving landscape.

📖 Read the full article here 

🎙️ Pod Shots

🌟 Ethereum (with Packy McCormick)

Continuing our trend of picking some lefter-field topics, here we have another from the Acquired team. It’s less about product but pretty interesting nontheless. It’s obviously close to home for me and what with Bitcoin’s ETF approvals last week it seemed a good time to include it.

Why? Well, if you were impressed by Mark Zuckerberg taking Facebook public with a $100 billion valuation at 27, prepare to be amazed by a high school junior who, by the same age, generated a staggering $500 billion in market capitalisation. This story isn't just about financial milestones; it's also about potentially challenging the dominance of major tech giants like Facebook, Google, and Amazon. Whether you're new to cryptocurrency, an enthusiastic supporter, or a cautious sceptic, this is a story you need to hear, and Ethereum is an innovation you need to understand.

🎙️ Listen to the full episode here 

📆 Published: July 6th, 2021

🕒 Estimated Reading Time: <2 mins. Time saved: 178 minutes🔥 

🎯 The Genesis of Ethereum

As a high school student, Vitalik Buterin was deeply involved in the Bitcoin community. He had a keen interest in earning Bitcoin and writing about the emerging technology. This led him to join the BitcoinTalk forums, where he quickly made a name for himself with his insightful posts and technical expertise.

In 2011, Vitalik co-founded Bitcoin Magazine, a publication dedicated to covering the latest developments in the Bitcoin space. Through his work at the magazine, he became acquainted with various projects in the Bitcoin 2.0 movement, which aimed to build additional functionality on top of the Bitcoin network.

However, Vitalik soon realised that these projects were only scratching the surface of what could be achieved. He saw the potential for a truly decentralised and programmable platform that could support a wide range of applications beyond just currency. This idea sparked the birth of Ethereum.

🧠 The Ethereum White Paper

In November 2013, Vitalik wrote the first draft of the Ethereum white paper. He outlined his vision for a platform that would enable the creation of decentralised applications (DApps) and smart contracts. These smart contracts would be self-executing agreements with the terms of the agreement directly written into code.

Vitalik's white paper caught the attention of the crypto community, and he received an overwhelming response from people who were excited about the project. This led to the formation of a core group of individuals who would work together to turn Vitalik's vision into a reality.

🤖 The Core Team and Development

The core team consisted of Vitalik Buterin, Mihai Alisie, Amir Chetrit, Anthony Diorio, Charles Hoskinson, Gavin Wood, and Jeff Wilke. Each member brought their unique skills and expertise to the project.

Gavin Wood and Jeff Wilke were tasked with developing the Ethereum client, the software that would run on the Ethereum network. Gavin worked on a C++ implementation, while Jeff focused on a Go implementation. This redundancy proved to be a wise decision, as it ensured that any misimplementation in one language would not affect the entire network.

🚀 The Launch of Ethereum

In January 2014, the team gathered at an Airbnb in Miami ahead of the Miami Bitcoin Conference. They decided that this would be the perfect opportunity to announce and launch Ethereum to the world. Vitalik was scheduled to give a talk at the conference, although initially, he was not given a main stage slot.

Despite the initial challenges, the team was determined to make Ethereum a success. They believed in the potential of the platform to revolutionise the way we think about blockchain technology. With their combined efforts, they were ready to introduce Ethereum to the world.

💥 The Impact of Ethereum

Since its launch, Ethereum has had a profound impact on the blockchain and cryptocurrency industry. It has become the foundation for countless decentralised applications and smart contracts. Developers from around the world have flocked to the platform, leveraging its capabilities to build innovative solutions.

One of the most notable examples of Ethereum's impact is the rise of decentralized finance (DeFi). DeFi applications, built on the Ethereum network, have transformed traditional financial services by providing open and permissionless access to financial products and services.

Additionally, Ethereum has paved the way for the concept of decentralised autonomous organizations (DAOs). These organisations operate without a central authority and are governed by smart contracts. DAOs have the potential to revolutionise traditional organisational structures and create new models of governance.

🧠 What can I do with this as a founder or PM?

OK so what should you think about taking away as a Product Manager or founder?:

1. Understand the potential of Ethereum: Ethereum is not just a cryptocurrency, but a decentralised computer that allows for the execution of smart contracts. This opens up a wide range of possibilities for building decentralised applications and creating new business models.

2. Explore the concept of smart contracts: Smart contracts are self-executing contracts with the terms of the agreement directly written into code. They can automate processes, eliminate intermediaries, and provide transparency and security. Consider how smart contracts can be applied to your product or business to streamline operations or create new opportunities.

3. Evaluate the benefits and challenges of decentralisation: Ethereum's distributed nature offers benefits such as increased security, censorship resistance, and elimination of single points of failure. However, it also presents challenges such as scalability, network congestion, and potential security vulnerabilities. Assess whether the decentralised nature of Ethereum aligns with your product goals and consider the trade-offs involved.

4. Stay informed about the Ethereum ecosystem: Ethereum has evolved significantly since its inception, and it continues to be a dynamic and rapidly changing space. Stay updated on the latest developments, including new protocols, tools, and applications being built on Ethereum. This can help you identify potential partnerships, integration opportunities, or areas for innovation within your product.

5. Consider the broader implications of blockchain technology: Ethereum is just one example of how blockchain technology can revolutionise industries beyond finance. Explore how blockchain can be applied to your specific industry or use case, whether it's supply chain management, identity verification, or data privacy. Assess the potential benefits and challenges of implementing blockchain solutions in your product or business.

In conclusion, Ethereum's journey from a bold idea to a world-changing platform is a testament to the power of innovation and collaboration. Vitalik Buterin and the core team's vision and dedication have reshaped the blockchain landscape, opening up new possibilities for decentralised applications and smart contracts. Ethereum continues to evolve and inspire the next generation of blockchain projects, pushing the boundaries of what is possible in the world of technology and finance but now also has a host of challengers snapping at its heels.

I’ll cover one of those (Solana) in a future post.

Want to quickly know more? Just ask the episode below👇️ 🤯 
or if you prefer, 🎙️ Listen to the full episode here 

💪 Optimizing Behavior for Effective Communication

In this podcast episode, Blake Eastman, a psychology and nonverbal behaviour expert, shares valuable insights on how to optimise our behaviour for effective communication. He emphasizes the importance of considering others and their perspectives, rather than solely focusing on ourselves. By understanding the power structures and social dynamics at play, we can navigate interactions more effectively and build trust with others.

📆 Published: Jan 9th, 2024 | 🕒 Estimated Reading Time: <2 mins. Time saved: 137 minutes🔥 

🎙️ Listen to the full episode here 

🎯 Enhancing Behavioral Awareness

Eastman suggests that to optimise our behaviour, we must first evaluate our default approach and acknowledge any biases or cultural influences that may have shaped our perspective. Increasing our behavioural awareness allows us to notice and pay attention to the shifts and variations in others' behaviour, enabling us to derive meaning from their actions. By observing nonverbal cues, such as body language and eye contact, we can gain valuable insights into people's intentions and emotions.

🤔 Building Trust through Nonverbal Cues

Trust is a crucial element in any relationship, whether personal or professional. Eastman explains that nonverbal cues play a significant role in building trust. Certain behaviours, such as maintaining appropriate eye contact and displaying genuine interest, are perceived as trustworthy by society. However, it's important to note that trust is subjective, and different individuals may have different perceptions of trustworthy behaviour. By understanding these nuances and adapting our behaviour accordingly, we can establish trust with others.

💡 Challenging Perceptions and Updating Information

Our brains have a tendency to form fixed perceptions based on past experiences and biases. Eastman suggests challenging these perceptions by seeking feedback and being open to new information. By actively seeking evidence that contradicts our beliefs, we can improve the accuracy of our judgments and enhance our understanding of others. This process requires self-reflection and a willingness to admit when we are wrong.

🚀 Effective Communication in the Workplace

Navigating power structures and social dynamics in the workplace can be challenging. Eastman advises mapping out potential power structures and understanding the motivations and incentives of key individuals. By creating an open and communicative environment, leaders can encourage feedback and address any conflicts or misunderstandings. However, it is essential to recognise that effective communication is a two-way street, and both parties must be willing to engage in open dialogue.

🎓Evaluating Communication Effectiveness

To evaluate our communication effectiveness, Eastman recommends using video recordings to analyse our behaviour and interactions. By reviewing these recordings, we can identify areas for improvement and gain a better understanding of how our behaviour is perceived by others. Additionally, seeking feedback from colleagues and team members can provide valuable insights into our communication style and its impact on others.

❓️ Practical Tips for Enhancing Communication

Throughout the podcast, Eastman emphasizes the importance of context and understanding individual perspectives. He suggests the following practical tips for enhancing communication:

1. Record and review video interactions to gain insights into nonverbal cues and behaviour.

2. Seek feedback from trusted individuals to understand how your communication is perceived.

3. Create a safe and open environment for dialogue and feedback in the workplace.

4. Consider the power structures and social dynamics at play to navigate interactions effectively.

5. Challenge your own perceptions and biases by seeking evidence that contradicts your beliefs.

6. Be aware of cultural differences and adapt your communication style accordingly.

💥 Examples from the Startup and Business World:

• Elon Musk's communication style, which is often seen as direct and unconventional, has both supporters and critics. His approach may be effective in certain contexts, such as motivating his teams at SpaceX and Tesla, but it can also create controversy and backlash.

• Steve Jobs was known for his charismatic and persuasive communication style, which played a significant role in Apple's success. His ability to captivate audiences during product launches and presentations is often cited as a key factor in Apple's brand image and customer loyalty.

• In the startup world, effective communication is crucial for pitching ideas and securing funding. Entrepreneurs who can clearly articulate their vision, demonstrate passion, and build rapport with investors are more likely to succeed.

• Tools such as video conferencing platforms and communication apps can facilitate remote communication and collaboration, allowing teams to maintain effective communication regardless of physical distance.

• The use of nonverbal cues, such as body language and facial expressions, can greatly impact investor pitches and business negotiations. Entrepreneurs who can convey confidence, trustworthiness, and enthusiasm through their nonverbal communication are more likely to win over potential partners and investors.

What Can I Do With This Information as a Founder or PM? 🧠 

As a Product Manager, there are several ways you can apply the information from this podcast episode to your role:

1. Optimising Behavior for Others: Consider how you can optimize your behaviour for the people around you, including your team members, stakeholders, and customers. By prioritising their needs and perspectives, you can improve communication and build stronger relationships.

2. Nonverbal Communication and Behavior: Pay attention to nonverbal cues in your interactions. Be aware of your own body language and gestures, as well as those of others. This awareness can help you better understand the meaning behind certain behaviours and improve your communication skills.

3. Building Trust: Recognise the importance of trust in your relationships with team members and stakeholders. Focus on behaviours that are perceived as trustworthy, such as maintaining eye contact, active listening, and being transparent. Regularly seek feedback to ensure that your actions align with others' perceptions of trustworthiness.

4. Misreading Cues and Perceptions: Be mindful of your own biases and avoid making assumptions based on limited information. Take the time to understand different perspectives and seek clarification when needed. Video recordings can be a valuable tool for self-reflection and gaining insights into how your behaviour is perceived by others.

5. Power Structures and Social Dynamics: Understand the power structures and social dynamics within your organization. Foster an environment where open and honest communication is encouraged, and actively seek feedback from team members. Create opportunities for dialogue and collaboration to navigate power structures effectively.

6. Enhancing Communication Skills: Continuously work on improving your communication skills. Utilise video recordings to analyse your verbal and nonverbal communication patterns and identify areas for improvement. Seek feedback from others and ask specific questions about your communication style to gain insights and make necessary adjustments.

By applying these strategies, you can enhance your communication skills, build stronger relationships, and navigate the complexities of your role as a Product Manager or leader more effectively.

Want to quickly know more? Just ask the episode below👇️ 🤯 
or if you prefer, 🎙️ Listen to the full episode here 

⏱️ Timestamps

• [00:01:32] Nonverbal behaviour and communication.

• [00:05:22] Noticing behavioural cues in communication.

• [00:09:32] Nuanced topics for building trust.

• [00:11:21] Challenging Perceptions.

• [00:17:02] Prison reform and second chances.

• [00:20:30] Cultural narratives and relationships.

• [00:23:02] Lack of meaningful conversation.

• [00:26:59] The cultural narrative of presentations.

• [00:30:35] Workplace power structures.

• [00:36:31] Leadership and organizational culture.

• [00:39:54-00:40:04] Small talk and big talk.

• [00:43:18] Evaluating email communication effectiveness.

• [00:47:22] Office environment and behaviour.

• [00:49:37] Facial structure and criminality.

• [00:54:14] Testing deception through fake information.

• [00:57:20] Wearing the same pants.

• [01:02:22] Importance of shared interests.

• [01:05:06] Performance storytelling vs social storytelling.

• [01:09:08-01:09:18] Go positive and go first.

• [01:12:19] Terrorism studies and book assignments.

• [01:17:32] Machines reading human behavior.

• [01:21:02] Progressing outside of societal norms.

• [01:25:38] Coaching as a tool.

• [01:29:09] Manipulation of data.

• [01:34:22] Reflecting through writing.

• [01:36:31] How Elon saved Tesla.

Please, one last thing - share the love!

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• TEN: Get three 1:1 coaching/mentoring sessions with me.

That’s a wrap.

As always, the journey doesn't end here!

Keep exploring, keep questioning, and most importantly, keep growing in your product journey.

Please do share to help us continue to grow and let us know what you would like to see more or less of so we can continue to improve your Product Tapas. 🚀👋

Alastair & the Product Tapas Team 🍽️.